CASA Online Store · Project Hub

Klaviyo notifications
& platform, in one place

Everything Sonder Sites has built for the CASA Online Store, the subscription notification system, the architecture behind it, and the ongoing plan, in a single view you can browse and share.

Client
Civil Aviation Safety Authority
Engagement
CON0009249 · Phase 1
Prepared by
Sonder Sites · June 2026
Overview

A stable platform, built to keep running.

The subscription emails have been rebuilt and the Klaviyo platform cleaned up and right-sized. Here is the shape of the work at a glance.

6
Priority 1 notification flows, built and ready
18
Total Klaviyo flows mapped for the store
20
Shopify apps audited across the environment
23k+
Inactive profiles cleaned to right-size billing
Architecture

How the store fits together.

The SRMP maps every part of the CASA Online Store, from the storefront and payments to the new Klaviyo notification engine.

Storefront
Shopify
Orders, customers, inventory, transactional email.
Accounts
Customer Accounts
Shopify-native passwordless login.
New
Payments
Shopify Pay + PayPal
Primary and alternate gateways.
Notifications
Klaviyo
18 flows, 6 Priority 1, synced from Shopify.
New
Security
miniOrange OTP
Being retired, replaced by Shopify OTP.
Retiring
20  apps total 17  active 2  new 1  deprecated
CASA ONLINE STORE SYSTEM ARCHITECTURE · SRMP v5 KLAVIYO MIGRATION SONDER SITES · 2026 USER Customer AUTHENTICATION NEW · CON009091 New Customer Accounts Shopify-native passwordless OTP Replaces miniOrange DEPRECATED miniOrange OTP PAYMENT Shopify Payments primary gateway PayPal alternate gateway replaced eWay (Apr 2025) CORE PLATFORM SHOPIFY storefront · orders · customer data · inventory transactional emails · API · webhooks NEW · NOTIFICATION ENGINE Klaviyo 18 FLOWS · 6 PRIORITY 1 customer + event sync from Shopify ~6,000 profiles · plan TBC post-audit replaces Bold + PayPal email paths FINANCIAL CASA Bank Account REVENUE DESTINATION payouts from Shopify Payments payouts from PayPal SUPPORTING Third Party Apps 17 ACTIVE · 1 DEPRECATED accounts · search · shipping · fulfilment pricing · inventory · automation · invoicing full inventory in registry below APPLICATION REGISTRY ALL INSTALLED APPS · SHOPIFY ADMIN · JUN 2026 20 TOTAL APPS 17 ACTIVE 2 NEW 1 DEPRECATED ACCOUNTS & ACCESS 4 identity, login, page access Shopify Customer Accounts native passwordless login NEW C:Hub Customer Accounts account pages + portal ACTIVE Locksmith locked content + access ACTIVE miniOrange OTP Login/Register replaced by Shopify OTP DEPRECATED SHIPPING & FULFILMENT 3 rates, labels, bulk fulfilment AMP: Australia Post Shipping AusPost rates + labels ACTIVE Parcelify custom rates by zone ACTIVE Upatra: Bulk Fulfill CSV CSV fulfil + tracking ACTIVE BILLING & OPS 4 subscriptions, invoices, workflows, data Bold Subscriptions recurring orders + billing ACTIVE Sufio: Professional Invoices tax-compliant invoices ACTIVE Flow store automation ACTIVE Data Export IO: Reports data export + reports ACTIVE MESSAGING 2 email, SMS, storefront chat Klaviyo: Email Marketing & SMS marketing + transactional NEW Messaging storefront inbox ACTIVE SEARCH 2 storefront search + filters Search & Discovery search + filtering ACTIVE Omega Instant Search predictive search bar ACTIVE PRICING & ORDERS 3 price edits, codes, order limits NA Bulk Price Editor bulk price edits ACTIVE Bulk Discount Code Bot bulk code generation ACTIVE Minmaxify Order Limits min / max quantity rules ACTIVE INVENTORY 2 supplier sync, restock alerts syncX: Stock Sync supplier inventory feed ACTIVE Stoq back-in-stock alerts ACTIVE active new in this revision deprecated Sonder Sites · CASA SRMP · v5 · grouped by function · Illustrator compatible
Full SRMP v5 · all installed apps, Shopify admin, June 2026
Notifications

The six subscription emails.

Each built from CASA's approved Flight Safety Australia template. Select one to preview the real email.

Renewal reminder
Sent ahead of the annual subscription renewal
Live preview
Card expiring soon
30, 7 and 1 day before the card expires
Live preview
Transaction failed
On a failed charge, retried every two days
Live preview
Expired or cancelled
Sent when a subscription lapses
Live preview
Update payment
A secure link to update card details
Live preview
Card updated
Confirmation once details are changed
Live preview
Ongoing plan

Keep it managed and improving.

A simple pre-paid annual plan to keep the platform reliable, in the arrangement CASA has used before. Build it around the hours that suit you, and the rate drops the more you lock in.

Build your plan
Drag to set the annual hours that suit you. The more hours you lock in, the lower the rate.
Most choose around 40
40hrs / yr
$295/hr ex GST
$11,800 per year, ex GST
1020304050607080
At this level you save $1,400 a year against the casual rate of $330/hr.
40-59 hrs · $295/hr
Optional extra

AI-assisted store updates, done safely

Set your team up to run the store with AI. Using Claude and Claude Code, on a safe workflow we put in place, your team can make on-brand changes in minutes instead of waiting on development time. It is how a growing number of brands now keep their sites fresh and consistent.

Update in minutesChange banners, copy, images and layout yourselves, without raising a job.
Stand up new pagesSpin up campaign and landing pages fast, drafted and built with AI.
Always on brandEvery change is checked against your brand and a written playbook.
Safe code editsAdjust theme sections and fix small issues, explained as it goes.
Nothing breaksChanges are previewed on a duplicate theme, with full version history.
Less dev dependencyRoutine updates handled in-house, freeing budget for bigger work.
How we keep it safe. A duplicate-theme preview workflow so the live store is never touched directly, a hands-on training session with your team, and a written do and don't playbook. Quick updates, fully protected.
One-off add-on
$3,300
ex GST · add to any plan
All figures exclude GST. Hours are pre-paid and valid for 12 months. The hourly rate steps down the more hours you commit, from $330 to $265. Work beyond the block is quoted in advance.
1

Choose a plan

Confirm the annual block that suits and we issue a short agreement.

2

We get to work

Requests actioned and drawn down. Urgent issues prioritised same or next day.

3

Stay informed

A short monthly summary of hours used and work completed.

4

Review & renew

A twelve month term, reviewed and renewed together.